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Boxing Day Sales Surge Meets Scam Warnings From Banks

AI-driven impersonation drives fresh risk, with banks rolling out name-matching and payment warnings.

Overview

  • Spending on the sales is forecast to top $3.1 billion as Australians hunt for discounts online and in stores.
  • ABA-commissioned polling found 64% of people have encountered shopping scams, with fake order confirmations the most common at about 45%.
  • Australians lost roughly $40 million to buying and selling scams over the past year, according to banking industry figures.
  • Banks say safeguards are being deployed, including an industry-wide Confirmation of Payee system, stronger payment warnings and delays, and expanded intelligence-sharing to stop dodgy transfers.
  • With most shoppers planning to buy online, consumer advisers urge price tracking, cross-store comparisons, stacking discounts, checking refund policies, and sticking to a firm budget.