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Bouygues Telecom Begins Alerting 6.4 Million Customers After Data Breach

The operator contained the intrusion, filing a judicial complaint after the security incident.

Six millions de comptes clients Bouygues Telecom touchés par une cyberattaque
Bouygues Telecom a «déposé plainte auprès des autorités judiciaires» et a fait un signalement à la Commission nationale de l’informatique et des libertés (Cnil).
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Overview

  • The cyberattack exposed personal details, contract records, civil-status information and IBANs from 6.4 million accounts.
  • Bouygues Telecom confirmed that payment card numbers and account passwords were not compromised.
  • All affected customers are receiving notifications by email or SMS with guidance on spotting fraudulent calls and messages.
  • The company reported the breach to the CNIL and alerted judicial authorities through a formal complaint.
  • This incident follows major breaches at Free and SFR last year, underscoring persistent cybersecurity challenges in France’s telecom industry.