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Bournemouth Admits Poor Communication After Long‑Serving Matchday Worker Told Contract Won't Be Renewed

The club says the role changes were made to strengthen stadium safety and has opened an internal review to contact affected staff.

Overview

  • A generic email signed by “The Safety Team” told a matchday worker in his 70s that his contract would not be renewed, with the message sent two weeks before the new season.
  • The employee had worked match days for the club for nearly 60 years and the impersonal, unsigned notice prompted immediate public anger.
  • A relative, Ryan David, posted a screenshot on X that was viewed more than 870,000 times and focused public attention on the club’s handling of the message.
  • Club president Jim Frevola replied that he would investigate and AFC Bournemouth issued a statement saying the communication fell below its standards and that it will contact those affected to review individual circumstances.
  • The club says the staffing changes form part of preparations to strengthen stadium safety and security and the episode has sharpened scrutiny of how Bournemouth manages matchday roles and staff communications.