Overview
- Booking.com’s global reorganization plan targets up to 1,000 job cuts, including nine roles in its Italian translation, localization and quality control teams.
- Booking.com justified the layoffs by citing the need to streamline expenses and prepare for increased automation powered by generative AI.
- Parent firm Booking Holdings reported an 8% revenue rise to $4.76 billion and a record 319 million nights booked in the first quarter of 2025.
- Italian unions Filcams Cgil, Fisascat Cisl and Uiltucs have launched protests and called for internal redeployment and use of social safety nets as alternatives to layoffs.
- Departing workers have been offered modest financial incentives and face a unilateral selection process that unions describe as insufficient and unfair.