Overview
- Chief executive Stuart Minchin said the rebuild is not a failure, estimating it met 80–90% of intended outcomes while missing key user experiences.
- Planned updates over the next six months include clearer radar coverage on the Android app, improved navigation, and postcode-based search.
- Minchin confirmed $1.15 million was spent on incremental improvements in November and December 2025 after the October launch.
- CIO Nichole Brinsmead said the additional work was budgeted as part of ongoing annual funding for app and website enhancements.
- The website is one element of the broader ROBUST IT modernisation following a 2015 cyber attack, a program reported at about $866 million that ministers noted was approved in 2017.