Overview
- Boeing CEO Kelly Ortberg has called for 'brutal' employee feedback to address deep-rooted cultural problems within the company.
- Ortberg highlighted issues such as poor communication, lack of collaboration, and a rigid top-down culture during a company-wide meeting in St. Louis.
- A February employee survey, with an 82% participation rate, will inform a comprehensive action plan to improve workplace values and behaviors.
- The initiative follows Boeing's $12 billion loss in 2024 and ongoing challenges with production of the 737 MAX, 787, and defense programs like Air Force One replacements.
- Despite layoffs targeting 10% of its workforce, Ortberg noted low employee attrition, attributing it to workers' commitment to restoring Boeing's reputation.