BNP Paribas Ordered to Compensate Client in Phone Scam Case

The French bank must repay €54,500 after a court ruled the customer was not negligent in a spoofing fraud.

The Court of Cassation upheld a previous ruling that BNP Paribas must reimburse a client defrauded by a fake bank advisor.
The client was deceived into authorizing fraudulent transfers totaling €54,500 by someone posing as a bank employee.
The court found no severe negligence by the client, as the scam involved phone number spoofing, making it appear legitimate.
BNP Paribas is required to pay an additional €3,000 in legal fees to the affected customer.
Fraud losses in France reached €1.2 billion in 2023, with spoofing scams accounting for a significant portion.