BMO Appoints Kristin Milchanowski as Chief AI and Data Officer

Milchanowski will lead AI, data management, and analytics strategies to enhance BMO's digital offerings.

Kristin Milchanowski joins BMO from EY, where she was a global innovation partner focused on AI and quantum technologies.
Her role will include overseeing AI, analytics, robotics strategies, and data governance across the bank.
BMO aims to use AI to differentiate its digital services from competitors, enhancing customer service and risk management.
The Bank of Canada has highlighted both the benefits and potential operational risks associated with increased AI adoption in the financial sector.
Milchanowski's appointment is part of BMO's broader investment in AI, building on its established culture of innovation and accountability.