Overview
- A former worker said a per-picking-item (PPI) timer forces pickers to race each item or be ordered to log out and leave the facility.
- Narrow, densely stocked dark stores compel staff to sprint through tight aisles, leading to daily collisions and other safety hazards.
- Full-time employees reportedly unload two to three large trucks daily and often work beyond scheduled hours without proper overtime compensation.
- Thousands of Reddit users voiced willingness to wait longer for deliveries to reduce worker stress and questioned whether 10-minute service is necessary.
- Blinkit has not publicly addressed the allegations, fueling industry-wide questions about the sustainability of ultrafast delivery models.