Overview

• Users saw zero or delayed balances on Binance Wallet’s app and web interfaces as data displays lagged during heavy market volatility.
• Binance stated that custody and core platform security were unaffected, framing the incident as a front‑end display issue under investigation by engineers.
• Changpeng Zhao advised users to check holdings on the BNBChain block explorer as a workaround while teams worked to restore normal updating.
• Wu Blockchain reported balances had returned to normal by 10:10 UTC on Oct. 13, though some users continued to report trading‑impacting glitches.
• Trust Wallet reported a similar market‑data sync bug affecting fiat balance visibility, said all assets were safe, and noted the issue was resolved within hours; analysts cited liquidation‑driven strain on pricing feeds and oracles as a likely contributor.