Overview
- The CCTNS Citizen Service Portal and app launched in Patna let residents file e-complaints, track cases, and request tenant, servant, driver, and student verifications.
- Deputy Chief Minister and Home Minister Samrat Choudhary said the e-governance move will improve coordination with the public and cut repeated visits to police stations.
- Post-launch orders set an 8–10 minute Dial-112 response target and called for more two-wheeler patrols around educational institutions to bolster safety.
- The Home Minister directed expedited action against illegal mining, including rapid vehicle seizures, auctions within 15 days, and criminal cases against those involved.
- Choudhary held a review with the DGP and scheduled another in Purnia on December 14–15, as police prepare a state-level conference that reports say may include Union Home Minister Amit Shah.