Overview

• The incident occurred during a spin-the-bottle game when Caroline mocked Nancy’s pansexuality and misgendered transgender housemate Zelah, including remarks about his body.
• Producers replayed the exchange in the Diary Room before deeming the language “offensive and unacceptable” and issuing an on-air formal warning.
• Caroline told Big Brother she was ashamed and delivered an apology to both the house and the audience.
• Zelah left the room visibly upset and later described how the comments affected him, saying the words hit harder than he expected.
• The reprimand follows a separate formal warning to George the previous episode for offensive behavior, as social media users urged ITV to remove Caroline rather than caution her.