Biden-Harris Administration Targets Corporate Practices That Waste Consumers' Time and Money
The 'Time Is Money' initiative aims to simplify cancellations, streamline refunds, and improve customer service across various industries.
- New rules will make it easier to cancel subscriptions and memberships.
- Airlines must provide automatic cash refunds for canceled or significantly altered flights.
- Health insurance companies urged to allow online claims submissions.
- Companies will be required to offer direct access to human customer service representatives.
- FTC to crack down on fake reviews and deceptive endorsement practices.