Biden Administration Proposes Airline Rules to Compensate Passengers for Delays

The Biden administration proposes requiring airlines to offer compensation beyond refunds for controllable flight cancellations or significant delays.
The proposed regulation aims to set requirements for compensation, refunds, meals, lodging, and rebooking when airlines are responsible for stranding passengers.
Currently, virtually no airlines offer compensation on top of refunds or amenities for delays or cancellations within their control.
The Department of Transportation seeks to better protect passengers against financial losses and improve customer service to airline passengers.
The proposed rules may also help improve airlines' on-time performance, and the department is investigating Southwest Airlines for scheduling an unrealistic volume of flights.