Overview
- The outage began Saturday in several Tegel‑Süd high‑rises, leaving homes without heat or hot water, with indoor temperatures near 15°C and tap water around 6°C reported.
- Gewobag says an undetected leak in the local district‑heating network is to blame and that the block heating plant is not the cause.
- Technicians have been on site since Sunday night, a December 12 repair goal has been set with possible delays for special‑order parts, and the landlord told Focus a same‑day repair might be possible on Tuesday.
- As a stopgap, tenants may purchase one electric heater per apartment costing up to €100, with a flat €5‑per‑day reimbursement due to limits of older in‑building wiring.
- Residents describe poor communication, a brief power cut, whole streets such as Namslau‑, Neheimer‑, Bernauer Straße and Bottroper Weg affected, and frustration over rent increases scheduled from January.