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Berlin Study Shows Big Wait-Time Gap Between Private and Statutory Patients

The finding highlights payment and booking incentives that experts say drive service-level inequality, which could push policy makers to equalize physician fees.

Overview

  • A Berlin study by health economist Cordula Kreuzenbeck found statutory insured patients (GKV) waited on average 72.1 days for the first specialist slot while privately insured patients (PKV) waited 26.3 days, a gap of 45.8 days.
  • Earlier national research from the Leibniz Institute in 2023 measured a smaller but persistent gap of about 15 days, showing the size of the difference varies by method and region.
  • Experts link the disparity to higher reimbursement rates paid by private insurers and contract practices that let doctors earn more from PKV patients, creating a financial incentive to prioritise those bookings.
  • Online appointment platforms such as Doctolib make the gap easier to observe and reproduce, and political figures including Friedrich Merz have framed the issue as a fairness problem, prompting public debate about reform.
  • Specialists say the differences mostly affect service elements like appointment speed and hospital rooms while medically urgent care shows little insurance-based variation, and no legislative change has been enacted yet.