Overview
- A software update caused problems in a central Berlin police IT system that made the Internetwache unavailable starting Tuesday, preventing online reports, tips and assembly registrations.
- Police urged people to call 110 for emergencies and told hearing-impaired users they could contact 110 by fax or use the Nora app while the service was down.
- Officers communicated status updates on the social platform X and described the incident as a partial outage that affected only parts of the technology.
- Authorities confirmed later the same day that the Internetwache was restored and that a spokesman had expected the system to be functional again during the day.
- Local outlets first reported the disruption and officials have not published technical details, so users should watch police channels for any follow-up on causes and safeguards to prevent repeats.