Overview

• The 532,157 deployments in 2024 mark a 3.4 percent rise from 2023’s 514,866 operations.
• Non-urgent emergency calls fell by 5.7 percent to about 1.15 million last year.
• Berlin’s control center handled over 3,000 emergency calls daily throughout 2024.
• The longest single operation spanned seven days, two hours and 22 minutes during a major fire at a metal-technology firm in Berlin-Lichterfelde.
• The department employs roughly 4,780 staff members and 2,970 volunteers, 230 more volunteers than in 2023.