Berlin Fire Department Restores Emergency Call Service After Temporary Disruption

The 112 emergency hotline faced delays during New Year’s Eve, but services are now fully operational.

The Berlin Fire Department experienced a temporary disruption in its 112 emergency hotline on New Year’s Eve, causing delays in call handling and longer wait times.
The issue has been resolved, and the emergency hotline is now functioning without restrictions, according to an official statement.
Over 1,500 emergency personnel from the fire department and aid organizations were deployed to address potential incidents during the New Year’s celebrations.
Hospitals in Berlin, including the Unfallkrankenhaus, reported treating several individuals with severe hand injuries linked to fireworks-related accidents.
Authorities emphasized their preparedness for emergencies despite the technical difficulties, ensuring public safety during a high-demand period.