Overview

• Berlin residents can now extend, replace, or modify resident parking permits online through the Serviceportal Berlin.
• These digital services eliminate the need for Bürgeramt appointments, streamlining administrative processes.
• In Q1 2025, 26,285 resident parking permits were issued online, representing a 78.6% online issuance rate.
• The digitalization initiative has significantly reduced in-person visits, easing the workload on citizen offices.
• The reforms are part of Berlin's broader strategy to digitalize over 350 municipal services for greater efficiency and accessibility.