Overview

• A 75-year-old resident was found dead on September 2 a few steps from his 18th-floor apartment in Berlin-Marzahn after both elevators were out, and emergency crews could not revive him.
• Authorities have opened a death investigation and scheduled an autopsy, and the cause of death remains undetermined.
• Police say no inquiry is currently directed at building manager Degewo and no causal link between the outages and the death has been established.
• Degewo reports it learned of the second lift failure on August 31, restored service on September 4, and later said the smaller elevator was taken out of service again around September 15 due to vandalism.
• The company says tenants were advised to call the fire department or use services from its Sophia subsidiary during total outages, while residents cite recurring breakdowns and the 288-step climb to the 18th floor.