Overview
- The Landgericht Berlin barred the platform from showing private or self-pay consultations when users filter for statutory-insurance appointments.
- Judges deemed the practice misleading and ruled in favor of the consumer federation vzbv in case Az. 52 O 149/25.
- The court said a warning shown before final booking does not cure the misleading impression created by the filter results.
- Doctolib has appealed after arguing its notices provided transparency and noting that statutory insurers may reimburse private bills in limited cases.
- Consumer groups are urging policymakers to introduce binding minimum standards for commercial medical appointment portals.