Overview
- The Landgericht Berlin held that Doctolib’s “only statutory insurance” filter was misleading because it still displayed self-pay and private consultations.
- Judges said a warning shown late in the booking process does not remedy the initial deceptive presentation of results.
- The court issued an injunction and ordered payment of €350 in warning costs, citing case number 52 O 149/25.
- Doctolib has appealed, asserting its search reflects patients’ lawful option to self-pay and is clearly flagged with multiple notices.
- The Verbraucherzentrale Bundesverband welcomed the decision and called for clear labeling and binding minimum standards for commercial appointment portals.