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Berlin Airport Expects Days of Disruption After Ransomware Cripples Check-In and Baggage Systems

The outage stems from a ransomware strike on IT supplier Collins Aerospace whose shared platform underpins passenger and baggage processing at many airports.

Overview

  • BER said its provider signaled that a fully functional and secure system could take several more days, so travelers should expect further delays and cancellations.
  • Most flights left late on Wednesday morning as airlines continued manual check-in and boarding, with self-service options available for 19 carriers.
  • The airport restored the ability to assign bags to individual flights on Tuesday and is clearing large backlogs with additional staff, including the fire brigade, though capacity is stretched.
  • ENISA confirmed the incident as ransomware and law enforcement is involved; British police arrested a suspect in southeast England who was released on bail as investigations continue.
  • The disruption originated with Collins Aerospace systems used across multiple hubs, affecting Berlin as well as Brussels, Dublin and London Heathrow, while officials reported no impact on flight safety.