Overview
- The machine at Bürgeramt Eichborndamm 215 now dispenses ID cards and passports around the clock without an appointment.
- Residents can deposit old documents directly at the pickup box during collection.
- The project was developed and implemented by the Berlin Senate Chancellery and the Reinickendorf district office.
- Digitalization chief Martina Klement called the service a real advance that gives citizens greater flexibility for pickups.
- Officials indicated a second unit is planned in Friedrichshain-Kreuzberg with further districts under consideration, following reports the device previously sat idle for about a year due to missing approvals.