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BER Warns of Days of Disruption After Ransomware Cripples Check-In Systems

Collins Aerospace says restoration requires further fixes and testing before systems can be reconnected.

Overview

  • Berlin’s airport said the vendor has indicated it could take several more days to provide a fully functioning platform, leaving operations degraded.
  • Passengers face ongoing delays and some cancellations on Wednesday, and the airport urges travelers to verify flight status and use online or terminal self check-in offered by 19 airlines.
  • Baggage can again be assigned to individual flights since Tuesday, but large backlogs remain and capacity is strained, with additional staff including the airport fire brigade assisting.
  • ENISA confirmed a ransomware attack on Collins Aerospace’s passenger-processing systems, said the malware type has been identified, and noted law-enforcement involvement.
  • Brussels, Dublin and London Heathrow also reported processing disruptions linked to the same provider, while other major German airports reported no impact.