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BER Still in Crisis a Week After Collins Cyberattack

Vendor teams work around the clock to rebuild infected handling systems.

Overview

  • Berlin Brandenburg Airport reports ongoing delays and cancellations with roughly 72,000 travelers expected on Saturday as operations remain in crisis mode.
  • Core passenger and baggage processing has not been fully restored, though self-service kiosks and some automated bag drop options continue to function.
  • A provisional baggage solution is in use, yet many travelers are still waiting for luggage and some have attempted to carry checked bags through security, which is prohibited.
  • About 20 Collins Aerospace IT specialists are onsite working continuously to restore systems and reimage infected machines.
  • The attack on Collins also affected hubs in Brussels, Dublin and London Heathrow, and a suspect arrested in the UK was later released under conditions.