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BER Handles Holiday Crowds as Cyberattack Recovery Nears Completion

A vendor cyberattack impaired BER’s check-in systems leaving airlines to rely on manual and self-service options.

Overview

  • Airport officials report nearly all flights operated Friday and say Saturday started well, though longer waits persist at check-in, boarding and baggage claim.
  • Collins Aerospace targets restoration of the central handling system by Sunday, followed by airport security tests and a stepwise reconnection of airlines from Monday.
  • Self-service kiosks remain available and some carriers have deployed their own equipment, easing pressure while counter systems are constrained.
  • BER planned for about 90,000 passengers on Friday and nearly 96,000 on Sunday during the long-weekend peak and advises travelers to confirm details with their airline.
  • The September attack on Collins Aerospace disrupted passenger and baggage systems at multiple European airports before manual procedures stabilized flight operations.