Overview

• A video posted by Anya S shows a Bengaluru auto-rickshaw driver demanding ₹390 for a ride listed at ₹296 on the Rapido app and confronting her when she refused to overpay.
• The driver mocked her for speaking Hindi and told her she had no right to be in the city if she did not know Kannada.
• Feeling threatened, Anya S called for help from bystanders during the escalating dispute.
• Rapido pledged to implement stronger conduct protocols for its captains after confirming the driver’s permanent removal from the platform.
• The episode is the latest in a series of reports of overcharging and aggressive behavior by Bengaluru auto-rickshaw drivers, prompting calls for better regulation and passenger awareness.