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3h ago

Bengaluru Police Probe Claim Tile Replaced Rs 1.87 Lakh Samsung Galaxy Z Fold in Amazon Delivery

Amazon has refunded the buyer pending a police review of unboxing footage.

Bengaluru News
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Overview

  • Police in Kumaraswamy Layout have registered a case and are investigating how the alleged substitution occurred.
  • NDTV reports the full amount of Rs 1.87 lakh has been refunded to the customer as the inquiry continues.
  • The buyer says the Oct. 19 delivery arrived a day early, required an OTP, and appeared to be sealed in both Amazon and Samsung packaging.
  • He recorded the unboxing and provided the video and purchase documents to police after also filing a complaint on the National Cybercrime Reporting Portal.
  • The unboxing clip circulating on X has drawn skepticism from some viewers and calls from others for tighter e-commerce delivery checks.