Overview
- Aneri Thakkar posted a video describing a late-night Uber Parcel pickup that she said made her feel unsafe, and the clip went viral after being shared on Instagram on Monday.
- She alleges the delivery executive appeared intoxicated, asked to charge his phone and to smoke on her balcony, pressed for her personal number and tried to gain entry before she summoned building security and later blocked him.
- Uber India replied publicly that the behaviour described was unacceptable and asked Thakkar to DM account and delivery details so the company can investigate the complaint.
- Multiple outlets note they could not independently verify the Instagram account’s claims, and commenters urged formal complaints to the platform or police and recommended leaving parcels with building security rather than admitting delivery staff into flats.
- The case highlights a practical gap in app-based pickups because drivers sometimes request direct contact when the app keeps customer numbers protected, and the incident could prompt scrutiny of how parcel services handle safety reports and driver vetting.