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Bendigo Bank to Close 10 Regional Branches, Cutting Face-to-Face Banking in Five Communities

An internal review found falling transaction volumes paired with rising operational costs have made its rural branches unviable

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Overview

  • Bendigo Bank will shut 10 branches across Victoria, Queensland and Tasmania between August 1 and October 31 in response to shifting customer preferences and cost pressures
  • The closures include six Victorian outlets and two each in Queensland and Tasmania, leaving five communities without any in-person banking services
  • Local mayors and MPs have warned that residents and small businesses will face significant travel burdens or rely solely on limited Australia Post banking options
  • Finance Sector Union national secretary Julia Angrisano called the decision a “slap in the face” for customers and urged legislation to designate banking as an essential service
  • About 30 staff members are expected to be affected, and the bank says it is working to find internal redeployment opportunities