Overview
- A helm and engineering failure left the yacht unable to depart for roughly three days when a replacement part could not be sourced.
- Guests discussed withholding gratuity due to the lost cruising, ultimately leaving $19,000, which came to about $1,461 per crew member.
- Captain Kerry maintained that staff should not be punished for a boat error and pressed the yacht agent for about a 20 percent discount.
- To salvage the experience, the crew organized on-dock alternatives including elevated meals, a 70s-themed party, and a sunset tender ride.
- The reduced tip dented morale, and separate commentary from Chief Stew Fraser highlighted that Below Deck’s discounted charter fee carries a set minimum tip.