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BCP Rolls Out In‑Person Emergency Card Blocking at Agents Nationwide

The service uses the agent network to offer offline, PIN‑verified card blocking across most districts.

Overview

  • The feature launched on November 20 and is now available at all Agentes BCP locations across Peru.
  • Customers can immediately disable all linked debit and credit cards after a phone theft or loss.
  • Activation is done in person by presenting a DNI and entering the 4‑digit card PIN, without needing internet access.
  • BCP says more than 10,000 agents cover roughly 86% of districts, expanding access beyond branches and apps.
  • The bank cites OSIPTEL data of over 4,000 cellphone thefts per day and promotes this option as faster than phone‑based blocking.