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BCP Council Defends £3,800 Fee to Process High‑Hedge Complaint

The unitary authority says the price reflects full cost recovery with specialist arboriculture assessments.

Overview

  • Homeowner Daniel Laws in Bournemouth says a neighbour’s conifer hedge exceeds five metres and severely limits sunlight to his property after informal approaches failed.
  • He was quoted £3,800 to lodge a statutory high‑hedges complaint and says the cost prevents him from proceeding.
  • Typical charges by other English councils to handle similar complaints are reported to range from about £50 to £600.
  • BCP Council states the fee covers officer time and includes a median allowance for specialist contractor work, with arboriculture assessments generally costing £2,000 to £3,000.
  • The case has drawn media scrutiny, but no council investigation has started and there has been no change to the fee.