Overview

• BC Ferries expects to surpass last summer's record of over nine million passengers and 3.7 million vehicles, with peak demand starting this Victoria Day weekend.
• More than 1,000 additional round trips have been added across major routes, including a new one-way 4:30 p.m. sailing from Departure Bay to Tsawwassen.
• The company hired over 600 seasonal staff and secured regulatory approval to increase passenger capacity on the Queen of Capilano by 150 during peak times.
• Customer service enhancements include reducing call wait times to 75 seconds and launching a revamped Current Conditions tool for real-time updates.
• Future resilience efforts include four new Island Class vessels arriving in 2026 and four major ships planned between 2029 and 2031.