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BBVA Strikes Strategic Alliance With OpenAI to Scale AI Across the Bank

The deal follows two years of collaboration, extending ChatGPT from an 11,000‑person pilot to roughly 120,000 employees.

Overview

  • BBVA will receive preferential access to OpenAI’s most advanced models and expert support from its engineering and research teams.
  • The companies will co-develop a conversational assistant for customers alongside risk-analysis tools and AI for software and routine tasks.
  • Plans include enabling customers to access BBVA products and services directly within ChatGPT.
  • BBVA presents the agreement as the next phase of its AI strategy following a long-running collaboration with OpenAI.
  • OpenAI chief executive Sam Altman praised BBVA as a large financial institution adopting AI with notable ambition and speed.