Overview
- The BBB posted an advisory on Oct. 27 after reports that Centennial Medical Supplies billed for items customers say they did not order or receive.
- As of last week, the BBB counted seven formal complaints, 37 negative reviews, and 10 scam reports naming the company.
- Consumers reported Medicare claims for catheter supplies they say they never needed, including six $2,250 charges on one beneficiary’s notice.
- BBB staff and reporters say they have been unable to reach the business for resolution, and a visit to the listed Denver address found only a person managing mail.
- In an email, the company called the situation a misunderstanding tied to a mid‑2025 sale, and the BBB advises beneficiaries to review statements and report suspicious charges to Medicare and insurers.