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BBB Fraud Warnings and Transit Expansions Set the Stage for Lollapalooza 2025

BBB warnings about ticket/lodging scams precede Chicago’s roll-out of extra trains, ride-share support, street closures, festival safety protocols

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A carnival ride swings people like a pendulum at Fiesta del Sol on West Cermak Road in the Pilsen neighborhood on July 28, 2022, in Chicago. The festival of amusement rides, food, and music runs Thursday through Sunday. (John J. Kim/Chicago Tribune)
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Overview

  • The Better Business Bureau has issued urgent alerts about ticket and lodging scams ahead of Lollapalooza, citing deceptive emails, fake wait-list sites and counterfeit tickets that could leave fans stranded at the gate.
  • Steve J. Bernas recommended that fans buy only from Lollapalooza’s official box office or authorized online resellers and use a credit card to ensure recourse in case of fraud.
  • Metra has scheduled extra trains on seven of its eleven lines, primarily increasing outbound trips after nightly performances, while the CTA is extending service hours and Lyft is offering $10 rides to support transit to and from Grant Park.
  • Chicago authorities have implemented a series of street closures on Balbo Drive, Jackson Drive and Monroe Street and finalized festival safety protocols, including clear-bag rules, wristband checks and medical staffing.
  • The four-day festival launches July 31 with headliners Tyler, the Creator and Luke Combs on Thursday and runs through August 3, featuring Olivia Rodrigo, A$AP Rocky, Sabrina Carpenter and more across eight stages.