Overview

• The 'Snowed In' candle featured a snowflake design that some consumers likened to the hoods worn by the KKK.
• Bath & Body Works issued a formal apology and removed the product from its website following the criticism.
• Social media users quickly dubbed the candle a 'klandle,' sparking widespread discussion and demands for accountability.
• The company stated it is committed to evaluating its design process to prevent similar incidents in the future.
• Some critics attributed the oversight to a lack of diversity within the company's marketing team.