Overview

• Assistant GM Sylvia Lamb said a planned cable move with a third‑party vendor triggered a rapid loss of connectivity, which she called a 'network storm,' and she accepted responsibility.
• General Manager Robert Powers, back at the dais, said the agency will bring in outside expertise if needed to prevent a repeat.
• Board President Mark Foley apologized to riders, saying 'we failed,' as directors criticized recurring breakdowns including the second systemwide shutdown in four months.
• BART spokesperson Alcia Trost said no one has been fired and she does not believe there is a plan to fire anyone, while probes continue into the Sept. 5 outage and the Aug. 29 Transbay Tube smoke incident tied to a blown insulator.
• Executives pledged changes to risky work by notifying the board and public in advance, shifting to weekends, and constraining work areas, as staff and the vendor remain on site reviewing the network timeline.