Barclays IT Outage Disrupts Customer Accounts and Payments for Nearly 24 Hours

The technical glitch left customers unable to access funds, delayed transactions, and caused widespread frustration during a critical payday period.

Barclays experienced a major IT failure affecting online and mobile banking services, leaving customers unable to access accounts or view up-to-date balances for nearly 24 hours.
The outage coincided with January payday for many UK workers and the self-assessment tax return deadline, compounding financial stress for affected individuals.
Customers reported missing payments, outdated balances, and declined transactions, with some unable to purchase essential items such as food and baby supplies.
Barclays issued multiple apologies and assured customers they would not be financially impacted, urging them not to attempt duplicate payments while the issue is resolved.
Frustrated customers flooded social media with complaints, memes, and calls for compensation, with some long-time account holders vowing to switch banks.