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Barclays Clarifies £900 Switch Offer Rules, Apologizes to Excluded Customers

The bank highlights a 27 November start-by deadline alongside strict switch, deposit and app registration conditions.

Overview

  • Barclays reiterated that the current account switch bonus is for new customers, replying to a 15‑year customer’s complaint with an apology and an invitation to discuss support via direct message.
  • The promotion pays £200 for switching to a Barclays Bank Account with Blue Rewards or £400 for a Premier Current Account, plus up to £500 for transferring ISA savings.
  • Eligibility requires opening a sole account in the Barclays app, starting a full CASS switch by 27 November 2025 with at least two active Direct Debits, and depositing £2,000 for the standard account or £4,000 for Premier within 30 days; Blue Rewards membership carries a £5 monthly fee.
  • Barclays listed seven exclusion groups, including anyone with an open Barclays current account on or before 7 October 2025, joint account applicants, those eligible only for a Basic account, and customers who previously received a Barclays CASS bonus.
  • Coverage notes limited cases where holders of products such as Barclaycard, mortgages or savings may still qualify, with guidance to reinstall the app, register as a new customer and request a profile merge if the new account does not appear.