Overview
- Downdetector logged more than 3,000 outage reports as issues spread across major U.S. cities including Houston, Dallas, Chicago, Los Angeles and New York.
- Customers reported mobile app balances reflecting only the prior business day and failures to send money via Zelle or complete transfers.
- Some users said debit and credit card transactions were declined, with one report citing statewide problems in Virginia.
- An in‑app notice told customers certain accounts or latest balances were temporarily unavailable and that the bank was working to fix the problem.
- Reports late Friday night were mixed, with some users seeing services return while others continued to face login errors and mismatched balances, and no formal statement from the bank confirmed full resolution.