Overview
- About 200 passengers reported gastroenteritis-like symptoms during the 10-night Norwegian fjords voyage, according to passenger accounts, while the company confirmed multiple cases without naming a specific pathogen.
- Crew implemented infection-control steps including isolating symptomatic guests in cabins, suspending self-service dining, canceling group activities, removing shared items, and intensifying cleaning.
- Passengers described onboard medical support that included nurse visits and regular welfare checks during 48-hour isolation periods.
- The scheduled Jan. 27 call at Lerwick for the Up-Helly-Aa festival was canceled due to storm forecasts, with the company citing guest and crew safety.
- After returning to Southampton, the ship and terminal were deep-cleaned, delaying departure before the vessel set off on a 15-day Norway itinerary, as industry reporting also notes a recent CDC-documented norovirus outbreak on a Holland America cruise with 94 cases.