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Backline Launches B-LINE, a 24/7 Crisis Hotline for Music Professionals

The service grew from artist-led advocacy following Chappell Roan’s 2025 Grammys callout.

Overview

  • B-LINE offers round-the-clock phone support at 1-855-BLINE99 and text support at 254-639 for immediate, confidential assistance.
  • Counselors are specifically trained to support music workers and their families, providing real-time access to care.
  • Spotify is the lead sponsor, with support from Noah Kahan and The Busyhead Project, Live Nation, Adyen, AEG Presents, Red Light Management, and the Wasserman Foundation.
  • MusiCares’ 2025 survey found 11.4% of music workers reported suicidal thoughts in the past year and 15.4% lost a colleague to suicide.
  • Complementary efforts include a fund announced by UMG and Music Health Alliance to connect artists to providers and financial aid for mental-health care.