Overview

• The August 11 flight was a British Airways Embraer ERJ-190 scheduled from Florence’s Amerigo Vespucci Airport to London City Airport.
• Temperatures near 35°C reduced air density, degrading performance and increasing required takeoff distance under density-altitude conditions.
• Florence’s 5,118-foot runway left limited margin for a full load, prompting a last-minute payload reduction to meet safety requirements.
• A passenger said staff initially indicated 36 people might need to leave, but about 20 ultimately disembarked before departure.
• British Airways apologized and said affected customers were rebooked on the next available flight with hotel accommodation and transport provided, as reported by the airline.