Overview

• Passengers and several cabin crew became unwell shortly after takeoff, with a passenger reporting that around six people were seriously ill and some crew collapsed.
• The aircraft diverted to Venice, where Italian responders in full hazmat gear boarded with portable testing equipment and assisted affected travelers.
• After roughly eight hours on the ground, the flight returned to London Gatwick and passengers were flown on to Sharm El Sheikh the following morning.
• British Airways states safety drove the diversion, says inspections found no evidence of fumes, and has not specified the technical fault reported by the crew.
• Passenger Melanie Wells describes poor communication during the incident and is disputing BA’s £2,130 compensation offer, seeking an additional £500 for a missed hotel night.