Overview
- The interruption began around 3:11 a.m. ET on Monday and drove elevated error rates and latency across the US‑EAST‑1 region.
- Snapchat, Roblox, Fortnite, Canva, Perplexity, Coinbase and Amazon services such as Alexa and Prime Video experienced outages, with Downdetector logging millions of reports.
- AWS reported no customer data loss and said most operations recovered by afternoon, though some services faced backlogs and residual errors in US‑EAST‑1.
- Banks and payment apps in several countries, including Lloyds, Halifax, Mercado Pago and Ualá, reported difficulties processing transactions.
- AWS said it will publish a detailed incident report after stabilization, noting earlier that a subsystem monitoring network load balancers on its internal EC2 network contributed to the failure.