Overview
- Amazon confirmed elevated error rates and latency originating in its US‑EAST‑1 (Northern Virginia) region, with DNS issues and DynamoDB‑related problems identified as the technical locus.
- Disruptions cascaded across social, gaming, streaming, AI and financial platforms worldwide, affecting services such as Snapchat, Fortnite, Roblox, Perplexity, Coinbase, Robinhood and regional digital wallets.
- Downdetector recorded user incident reports in the millions, with figures cited across outlets ranging from about 4 million to 6.5 million, underscoring the outage’s scale.
- AWS reported progressive restoration through the morning, said no customer data loss was detected, advised customers to retry failed requests and noted that some services could still see intermittent errors.
- The incident reignited concerns over reliance on a few cloud providers, with experts urging infrastructure diversification and greater resilience as AWS prepares a detailed post‑mortem.